AI Product Tours

What are AI product tours?

AI product tours help people complete tasks inside a software application through step-by-step guidance. AI can help create the instructions or generate a walkthrough when someone needs help. This collection focuses on guidance attached to the working interface, such as highlighting the next button. It is useful for product and customer success teams introducing features or helping users get started.

Choose between tour creation and on-demand guidance

These approaches solve different problems. Candu Capture Flow turns a recorded workflow into a tour. Frigade describes learning an application and generating tours on demand. Check whether you need faster authoring, contextual delivery, or both. AI copy generation alone does not establish that a tool understands the current screen.

Test a real user task before choosing

Pilot a specific task, such as connecting an integration. Check whether guidance follows page changes, points to the correct controls, and lets the user finish. Review installation effort, supported interfaces, language support, collected data, and behavior after a UI update. Measure task completion as well as tour starts. A video tutorial or standalone sales demo belongs here only if the product also provides qualifying in-app guidance.